IT Support Specialist - Administrative Division

Join Bumiprima Jaya as an IT Support Specialist for our Administrative Division and play a pivotal role in ensuring seamless technology operations. In this dynamic position, you will provide technical assistance, troubleshoot hardware and software issues, and maintain our IT infrastructure in Tangerang Selatan. As part of our growing team, you will have the opportunity to work with cutting-edge tools like Microsoft Office 365, Active Directory, and ServiceNow, and gain valuable experience in a supportive and collaborative environment.

Bumiprima Jaya is a leading company in the administrative services industry, known for its commitment to innovation and employee development. By joining us, you will be part of a team that values continuous learning and growth. In this role, you will be responsible for providing first-line IT support to our employees, ensuring that our systems run smoothly and efficiently.

📋 Tanggung Jawab Pekerjaan

• Provide technical assistance and troubleshooting for hardware and software issues.
• Maintain and update our IT infrastructure, including servers, workstations, and networking equipment.
• Install, configure, and maintain software applications and systems.
• Monitor and manage user accounts and access permissions using Active Directory.
• Document IT processes, procedures, and incidents for future reference.
• Assist in the implementation and maintenance of our IT security measures.
• Collaborate with cross-functional teams to ensure IT systems support business operations.
• Stay updated with the latest IT trends and technologies to improve our IT support services.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in IT support or a similar role.
• Familiarity with Microsoft Office 365, Active Directory, and ServiceNow.
• Knowledge of networking concepts and protocols.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Certification in ITIL or CompTIA A+ is a plus.

🛠️ Keahlian

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